Both Customers and Products can be deleted through the Utilities module. Sign into Utilities (drop down from "Maintain Tables" or "System") and select "Misc" from the menu bar. The last item on the left says "PURGE: Customers/Vendors/Products/Invoices"; select this by landing on it or the round button. You will be asked for a password - call myself or Barb for that day's password. Then you will be prompted to enter C or V or P or I, depending on what you want to delete. For customers and products, it will bring up all those you have marked 'inactive'. You can click on any you want to keep in VS before clicking the "Save" button.